Privacy protection

Bet36 Privacy Policy — How your information is kept secure

Your personal information is completely safe with us at bet36. We are fully transparent about what data we collect, how we use it, and how we keep it secure — all explained right here.

Updated: January 2026 Available in Bengali ~7 min read
One important note

By creating an account or using the platform, you agree to this privacy policy. This policy may be updated periodically — so check back on this page from time to time.

1. Introduction

Bet36 ("we", "us") takes your privacy seriously. This privacy policy explains how we collect, use, store, and protect your personal information. If you have any questions about bet36's privacy policy, feel free to reach out to our support team.

This Privacy Policy is written for users in Bangladesh in clear, plain language so you can stay fully informed about your rights. We believe transparency is the strongest form of data protection.

2. What Information We Collect

Bet36 collects only the information that is strictly necessary. See the table below for details:

Data type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification & age confirmation
Contact Information Mobile number, email address Account registration & support
Financial information Mobile banking number (Mobile Banking/Nagad) Deposit & withdrawal processing
Usage Information Gaming history, login times, device information Service Improvement & Security
Technical Information IP address, cookies, browser information Platform Security & Analytics

3. How Your Information Is Used

Bet36 uses the information it collects for the following purposes:

  • Account management: For registration, login, and identity verification.
  • Payment processing: To securely process deposits and withdrawals.
  • Customer service: To resolve any questions or complaints you may have.
  • Promotions & offers: To send personalized bonuses and offers (with your consent).
  • Security: To detect and prevent fraud, money laundering, and other illegal activities.
  • Legal obligations: Data may need to be retained or disclosed to comply with applicable laws.
  • Service improvement: To analyze user experience and improve the platform.

Under bet36's privacy policy, your data is never sold to third parties. Only the information necessary to process payments is shared with payment gateway providers, and strictly under a confidentiality agreement.

Your data is never sold

Bet36 never sells your personal information to advertisers or third parties. That is a core commitment we stand by.

4. Who Your Information Is Shared With

Bet36 may share information in the following limited circumstances:

  • Payment providers: Mobile Banking, Nagad, Rocket — only the information necessary to complete transactions.
  • Game providers: Licensed game developers who supply games on our platform.
  • Law enforcement agencies: In response to a court order or lawful government request.
  • Anti-fraud system: Third-party fraud detection and protection services.

Only the minimum necessary data is shared in each case. All third parties who receive data are required to comply with bet36's privacy standards.

5. Cookies & Tracking Technologies

Bet36 uses cookies and similar technologies to improve your experience on the platform. Cookies are small data files stored in your browser.

Types of cookies we use:

  • Essential cookies: For login sessions and security — the platform cannot function properly without these.
  • Performance cookies: To understand which parts of the site are used most.
  • Functionality cookies: To remember your language preferences and settings.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.

6. Data Security Measures

Data protection is the most critical part of bet36's privacy policy. We use industry-standard security technologies:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & IPS: Advanced firewall to prevent unauthorized access.
  • Regular security audits: Periodic audits by independent experts.
  • Data minimization: Only data that is strictly necessary is collected and stored.
You have responsibilities too

Never share your password with anyone. No bet36 staff will ever ask for your password or OTP — if anyone does, refuse immediately.

7. Data Retention Period

Bet36 stores your information in accordance with the following principles:

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years for legal and regulatory purposes.
  • Transaction records: retained for 7 years for financial regulatory requirements.
  • Support conversations: retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized.

8. Your Rights

Under bet36's privacy policy, you have the following rights:

Right to access

The right to know what information we hold about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to restrict how your data is processed under certain circumstances.

Data portability

The right to receive your data in a portable, convenient format.

Right to object

The right to object to marketing or profiling.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

9. Protection of Minors

Bet36 is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. If we are notified that a minor has created an account, we will immediately delete that account and all associated data.

10. Changes to This Policy

Bet36 may update this privacy policy from time to time. For significant changes, we will notify you by email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The latest version of this policy is always available on this page. Previous versions can be requested from support.

11. Contact

For any questions, concerns, or to exercise your rights regarding our privacy policy, contact us:

[email protected]

Our dedicated privacy team works 24/7, seven days a week. Every concern you raise matters equally to us.

For general inquiries, contact our FAQ Page See. For Terms & Conditions This page Read.

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Why is bet36 trustworthy?

Our privacy policy is not just words — it is reflected in every technical decision we make.

End-to-end encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption.

KYC Verification

The identity verification process exists solely for your protection — it is essential to keeping your account secure.

Data is never sold

Your personal information is never sold or transferred to third parties.

Regular Security Audits

Regular security testing is conducted by independent experts.

Two-Factor Authentication (2FA)

2FA is available to add an extra layer of security to your account.

24/7 Privacy Support

Our support team is always here to help with any data-related concerns.

Start Playing Safe Today

Your information is fully secure at bet36. Enjoy your experience with the confidence of our strict privacy policy.

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